Privacy Policy

Integras.care is an advanced wound care specialist practice serving skilled nursing facilities and assisted living communities in Colorado and Wyoming. This Privacy Policy describes how we collect, use, store, and protect information submitted through the integras.care website.

1. Who We Are

The integras.care website (integras.care) and related services are operated by Integras.care PC/PLLC [VERIFY: legal entity name], a Colorado professional corporation. The technology infrastructure underlying these services is provided by Phion Systems LLC under a software services agreement.

This Privacy Policy applies to facility inquiries, specialist applications, consult requests, and general communications submitted through our web forms.

This website does not collect, store, or transmit Protected Health Information (PHI) as defined under HIPAA. Clinical wound care records, patient information, and PHI are managed within our HIPAA-compliant clinical platform (Phion Systems) under separate data handling agreements. If you are a facility or specialist seeking information about how PHI is handled within our clinical platform, contact our Privacy Officer at [VERIFY: privacy_officer_email].

2. Information We Collect

Information You Provide

When you submit a form on this website — including facility partnership inquiries, specialist applications, consult requests, and email capture subscriptions — we collect the information you enter. This typically includes name, email address, organization name, role, and the substance of your inquiry.

Information Collected Automatically

We do not use Google Analytics, Meta Pixel, or similar services. Our website infrastructure may collect standard server logs including IP addresses, browser type, and pages visited for security and operational purposes. These logs are not shared with third parties and are retained for 90 days. [VERIFY: retention period matches Netlify hosting configuration]

Cookies

This website uses only essential session cookies required for form functionality. We do not use advertising cookies, tracking cookies, or persistent identification cookies. You may disable cookies in your browser settings without affecting your ability to view content on this website, though form submission functionality may be affected.

3. How We Use Your Information

Information submitted through this website is used solely for the following purposes:

• Responding to facility inquiries — contacting facilities that submit partnership or consult requests to confirm coverage and schedule follow-up
• Processing specialist applications — reviewing specialist credentials and background for potential network participation
• Email communications — sending practice updates to individuals who opt into email capture; unsubscribe is available in every communication
• Operational records — maintaining records of facility relationships and communications for practice management purposes

We do not sell, rent, or share your information with third parties for marketing purposes. We do not use submitted information for advertising targeting of any kind.

4. Where Your Information Goes

Information submitted through web forms is transmitted to Loops.so, our email marketing and contact management platform, under a data processing agreement. Loops.so stores contact information and manages email communications on our behalf. You may request deletion of your contact record at any time by contacting us at [VERIFY: privacy_officer_email].

Our website is hosted on Netlify. Standard infrastructure logs are retained by Netlify in accordance with their privacy policy.

We do not transfer personal information outside the United States.

5. HIPAA and Protected Health Information

Integras.care is a HIPAA covered entity as a healthcare provider. Our clinical operations — including wound care documentation, patient records, and clinical communications — are conducted within the Phion Systems clinical platform, which operates on HIPAA-eligible infrastructure with Business Associate Agreements in place with all vendors in the PHI data path.

This website (integras.care) is not a HIPAA-covered system. It is a marketing and intake website that does not process clinical PHI. Facility staff and patients should not submit PHI through this website's forms. Clinical information submitted through our secure clinical portal or by fax is handled under separate HIPAA-compliant data handling procedures.

As a HIPAA covered entity, Integras.care maintains a Notice of Privacy Practices describing how we use and disclose PHI in the course of treatment, payment, and healthcare operations. [VERIFY: attorney to confirm if separate NPP is required and how to make it available]

6. Colorado Privacy Act

Colorado residents have rights under the Colorado Privacy Act (CPA) regarding personal data we collect. These rights include the right to access personal data we hold about you, the right to correct inaccurate data, the right to delete personal data, and the right to opt out of certain uses of your data. To exercise these rights, contact our Privacy Officer at [VERIFY: privacy_officer_email]. We will respond to verified requests within 45 days as required by the CPA. [VERIFY: attorney to confirm CPA applicability and obligations for this entity type]

7. Data Security

We implement technical and organizational measures appropriate to the nature of the information we handle. Our website uses HTTPS encryption for all data transmission. Form submissions are transmitted via encrypted connection to our contact management platform. We do not store credit card or financial information on this website.

No method of electronic transmission or storage is 100% secure. If you have concerns about the security of information you have submitted, contact us at [VERIFY: privacy_officer_email].

8. Data Retention

Contact information submitted through this website is retained in our contact management system for as long as the contact relationship is active. Facility contacts are retained for the duration of the practice relationship plus three years. Specialist application contacts are retained for two years from the date of application. Email subscribers are retained until unsubscribe. You may request deletion at any time. [VERIFY: confirm retention periods match operational practice before publishing]

9. Children's Privacy

This website is directed at healthcare facility operators and clinical professionals. We do not knowingly collect personal information from individuals under 18 years of age. This website is not intended for use by minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. Continued use of this website after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

11. Contact — Privacy Officer

Integras.care PC/PLLC [VERIFY: entity name]

• Email: [VERIFY: privacy@integras.care]
• Fax: [VERIFY: fax number]

For HIPAA-related inquiries, requests related to PHI handled in our clinical platform, Colorado Privacy Act requests, or general privacy questions, contact our Privacy Officer directly. We respond to all privacy inquiries within 10 business days.